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seaquestbrianAsked on May 11, 2020 at 5:33 AM
Hi,
I was looking at some options on how we can look at integrating this into our normal work more.
I'd initially signed up to deal with covid self-declarations, but had been thinking a bit more about it.
1st thing I was thinking about was the service request form.
If we get a request from a customer for a service request/problem, we could fill out a form to detail out the issues, but how can I carry this information across to the technician's form then when they're closing off the problem.
2nd thing:Can the form be partially filled out now, then more later? (if for example the trouble shooting lasted a number of days) I'm thinking along the lines of commissioning of equipment. -
Ivaylo JotForm SupportReplied on May 11, 2020 at 8:35 AM
1. You can just setup a notification for your technicians. So, they will be informed.
You can include the necessary information in the e-mail template. However, you can also include an edit link. In order to setup a notification on your form, you can check and follow this guide:
https://www.jotform.com/help/25-Setting-up-Email-Notifications
I have moved your second question to a separate ticket here:
https://www.jotform.com/answers/2315021-Can-the-form-be-partially-filled-out-now-then-more-later
I will reply to that ticket shortly.