Can I transfer my jotform subscription?

  • Anwar_Sabieh
    Asked on May 28, 2020 at 2:58 AM

    Dear Jotform


    I have linked my jotform with my gmail address. Is it possible to cancel this login and replace it with another login, managed by my colleague?


    Sabieh

  • jherwin
    Replied on May 28, 2020 at 4:57 AM

    Unfortunately, it's not possible to transfer the subscription to another account.

    Does your colleague already have a Jotform account? How about changing the email address linked to your account? We can also change your account username if you wish.

  • Sabieh Anwar
    Replied on May 28, 2020 at 10:18 AM

    He doesn't have a jotform account. But changing to another email address would be equally fine. Is that possible? Would be great help for me.

  • roneet
    Replied on May 28, 2020 at 10:58 AM

    Yes, you would be able to update the email address and reset the password.

    You may change your account email address from the profile section of your JotForm account.

    https://www.jotform.com/myaccount/profile

    How to Properly Add, Change, and Test a New Email Recipient Address

    Guide to reset the password: https://www.jotform.com/help/489-How-to-reset-JotForm-account-password

    Let us know if you have further questions.

    Thanks!