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ndrnceAsked on June 8, 2020 at 9:02 AM
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Jovanne JotForm SupportReplied on June 8, 2020 at 10:34 AM
Hi, thank you for reaching out to us.
With a free account, you can receive up to 100 submissions per month. If you already reached your limit for a certain month, you have to wait until your submissions counter resets to zero which will be on every first day of the following month. If that happens, you can upgrade your account to any paid plans to get higher limits and to continue receiving submissions. You can check this guide for more information: Understanding Your Account Usage and Limits.
As to your second question, you can follow this thread for our responses:
https://www.jotform.com/answers/2374916
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ndrnceReplied on June 8, 2020 at 11:28 AMThank you for this information..... It was showing I had 83 submissions
but there were duplicates in there.... so I am under the 100 submissions..
thanks!
k
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