How many submissions on the free version ?

  • ndrnce
    Asked on June 8, 2020 at 9:02 AM

    How many submissions are we able to have on the free version?


    AND...why is it I have a couple folks that have received confirmation of their submission but I do not have them on my submissions?


    Thanks,

    k

  • Jovanne JotForm Support
    Replied on June 8, 2020 at 10:34 AM

    Hi, thank you for reaching out to us.

    With a free account, you can receive up to 100 submissions per month. If you already reached your limit for a certain month, you have to wait until your submissions counter resets to zero which will be on every first day of the following month. If that happens, you can upgrade your account to any paid plans to get higher limits and to continue receiving submissions. You can check this guide for more information: Understanding Your Account Usage and Limits

    As to your second question, you can follow this thread for our responses:
    https://www.jotform.com/answers/2374916


    Thank you.

  • ndrnce
    Replied on June 8, 2020 at 11:28 AM
    Thank you for this information..... It was showing I had 83 submissions
    but there were duplicates in there.... so I am under the 100 submissions..
    thanks!
    k
    ...