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Philipsen93Asked on June 15, 2020 at 11:57 AM
Hi
When my clients fill out a form, why don't I receive it through the mail when it's set up? Only every 5 or 6 emails arrive.
It's a big problem as my clients come into contact with me that way.
Sincerely
Casper
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Philipsen93Replied on June 15, 2020 at 2:25 PM
Hey.
I have a lot of problems with you. all 5 formulas do not work optimally.
1. The emails that have been created or can be filled do not send to the recipient, me or my colleague.2. I constantly find that my customers cannot fill 1 simple bar.
It is very important to run it properly as customers and my employees use the form 24/7 as we are a security company and we need that information.
With best regards -
Eduardo_HReplied on June 15, 2020 at 5:32 PM
Hello @Philipsen93
Could you provide us with the URL (link) of the form that is presenting the e-mail issue?
Guide: Where-to-Find-My-Form-URL
We look forward to your response.
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Eduardo_HReplied on June 15, 2020 at 5:34 PM
Since your last question tackles another topic, I have moved it to a separate ticket.
I will be posting my response via this link shortly: https://www.jotform.com/answers/2390456