If a user uses the 'edit submission' link from the autoresponder, all hidden fields will be visible to the user and that is not the intention.

  • REALURBANAPPS
    Asked on June 15, 2020 at 9:12 PM

    Dear Support,

    Second, if a user uses the 'edit submission' link from the autoresponder, all hidden fields will be visible to the user and that is not the intention.

    Third, if the previously completed form opens, it will not open on the previously chosen date.

    Kind regards,

    Eveline

  • Jimmy_D
    Replied on June 15, 2020 at 9:26 PM

    You can add the Get Form URL Widget to your form and use conditional logic to keep those fields hidden if the URL contains the word "edit".

    If a user uses the edit submission link from the autoresponder, all hidden fields will be visible to the user and that is not the intention Screenshot 20

    Third, if the previously completed form opens, it will not open on the previously chosen date.

    I am afraid I don't fully understand this question. Can you please tell us more? 

    We look forward to your answer. 

    Regards, 

  • Jimmy_D
    Replied on June 15, 2020 at 9:28 PM

    Hi,

    You can add the Get Form URL Widget to your form and use conditional logic to keep those fields hidden if the URL contains the word "edit".

    If a user uses the edit submission link from the autoresponder, all hidden fields will be visible to the user and that is not the intention Screenshot 20

    Related guide.- How-to-Show-or-Hide-Fields-on-Edit-URL

    Third, if the previously completed form opens, it will not open on the previously chosen date.

    I am afraid I don't fully understand this question. Can you please tell us more? 

    We look forward to your answer. 

    Regards, 

  • REALURBANAPPS
    Replied on June 16, 2020 at 3:07 PM

    Dear Jimmy,

    I have tried and completed this.

    Unfortunately, I get the result that when testing the form the hidden fields are shown correctly. These should be hidden on the first time and then on changing or editing the form by the user.

    See the changes I made in the form.

    Kind regards,

    Eveline

  • REALURBANAPPS
    Replied on June 16, 2020 at 3:12 PM
  • REALURBANAPPS
    Replied on June 16, 2020 at 3:25 PM

    Dear Jimmy,

    Third, if the previously completed form opens, it will not open on the previously chosen date.

    I am afraid I don't fully understand this question. Can you please tell us more? 

    We look forward to your answer. 

    When I fill out the form as a user, I receive an autoresponder email. Fine.

    If I change my mind as a user and want to change my date and choose 'edit submission', I don't see my previously entered date. Where did it go?

    The form should come back to that and then adjust this date and time.


    https://drive.google.com/file/d/1fnypfK-MqwGBsMADO5IMLPUEw1vmTzdD/view?usp=sharing


    Kind regards,

    Eveline

  • Jimmy_D
    Replied on June 16, 2020 at 4:53 PM

    Hi Eveline, 

    I tested a clone of your form, and it does hide the fields when I click the edit submission.

    If a user uses the edit submission link from the autoresponder, all hidden fields will be visible to the user and that is not the intention Screenshot 30 This portion of the for is hidden when the link contains edit.- 

    If a user uses the edit submission link from the autoresponder, all hidden fields will be visible to the user and that is not the intention Screenshot 41Were you trying to hide other fields? If I failed to understand this question as well, please let us know. 

    I will answer the other question on a separate thread to better assist you. 


  • REALURBANAPPS
    Replied on June 17, 2020 at 4:11 AM

    Dear Jimmy,


    Here is a video. 

    As you can see, with the changes, the hidden fields are gone when you want to fill in the form. 

    What is hidden should stay hidden, no matter who opens it. By filling it out or editing afterwards.

    https://drive.google.com/file/d/1g3zD7h5i9KWuJqqYmZarJAgImQchUwwi/view?usp=sharing

    Kind regards,

    Eveline

  • Bojan Support Team Lead
    Replied on June 17, 2020 at 6:20 AM

    Greetings Eveline.

    Thank you for your message.

    If you wish to keep fields hidden, no matter if the form is opened for the first time or the submission is edited, you can right-click on the field you wish to hide, and select Hide:

    If a user uses the edit submission link from the autoresponder, all hidden fields will be visible to the user and that is not the intention Screenshot 30

    Please note that conditions can override this. So if you wish for fields to be hidden all the time, you need to remove the conditions you have. If you wish to show those fields only if the submission is not edited, then you need to update your condition so it checks if the URL does not contain the word Edit:

    If a user uses the edit submission link from the autoresponder, all hidden fields will be visible to the user and that is not the intention Screenshot 41

    Please let us know if this answers your question. 

  • REALURBANAPPS
    Replied on June 17, 2020 at 6:41 AM

    Dear Support,

    The circle is now complete.

    I have removed the conditions and yes during editing the hidden fields are shown again.


    So:

    1. Hide fields are overwritten by conditions.

    2. When using 'edit submission', the hidden fields are shown again even if they are hidden.

    3. Regardless of whether or not the word 'edit' is included, the fields are hidden when filling in or when editing.


    That's how far we are now.

    What works now?


    This does not work for either Safari or Google Chrome


    Kind regards,

    Eveline

  • roneet
    Replied on June 17, 2020 at 7:32 AM

    Could you please explain which fields you want to show when the form is loaded and which fields you want to hide when the edit link is clicked via the autoresponse email?

    If you could explain it in detail then we could set the conditions for you. I am not sure which fields you want to hide and show?

    Looking forward to your response.

    Thanks.

  • REALURBANAPPS
    Replied on June 18, 2020 at 3:24 PM

    Dear Roneet,

    The following fields must be hidden always for user (when someone fills in for the first time and when changed afterwards):

    - Afzender (Sender)

    - Selecteer je wooncomplex (select your residential complex)

    - Selecteer je deelcomplex (select your sub-complex)

    - Datum (Date)

    The other fields must be completed by the resident in the future.

    Kind regards,

    Eveline

  • Jimmy_D
    Replied on June 18, 2020 at 5:39 PM

    Hi!

    I understand these fields on the screenshot, plus "Datum" should be hidden under all circumstances. 

    If a user uses the edit submission link from the autoresponder, all hidden fields will be visible to the user and that is not the intention Screenshot 40

    To keep them hidden, I have used the following conditional logic. 

    If a user uses the edit submission link from the autoresponder, all hidden fields will be visible to the user and that is not the intention Screenshot 51Those fields will always remain invisible to the form users. 

    If a user uses the edit submission link from the autoresponder, all hidden fields will be visible to the user and that is not the intention Screenshot 62 Try this, and feel free to let us know if you are still having the same problem. 

    Regards,

  • REALURBANAPPS
    Replied on June 19, 2020 at 9:27 AM

    Dear Support,

    Finally it worked!!!

    This ticket can be closed!

    Now the following obstacles:

    1. Time and date display should work on an appointment field, as soon as this field is accessed through 'edit submission' for mobile safari due to frequent use of form by iPhone users. This ticket is still open.

    2. The warning fields of the appointment field are default in English and should default to the language based on the default setting of the form. This ticket is also still open.

    Kind regards,

    Eveline

  • Anita_K
    Replied on June 19, 2020 at 9:50 AM

    Hi,

    we are very glad to hear that this works now. Regarding the other issues:

    1. https://www.jotform.com/answers/2392986 - this has been forwarded to our developer team with important priority. We will notify you as soon as we have an update.

    2. https://www.jotform.com/answers/2390342 - my colleague has answered you on this link, can you please give this solution a go and let us know if it resolves it?

    Thank you in advance.