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SepiaskinnAsked on June 16, 2020 at 2:32 PM
I signed up for the Bronze package (monthly) and unable to send form as an email.
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VincentJayReplied on June 16, 2020 at 6:23 PM
Welcome to JotForm Support System!
To my understanding, you want to send your form via email. To do that, please follow this guide: https://www.jotform.com/help/303-How-to-Send-a-Form-via-Email
Let us know if you need further help. Thank you.
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SepiaskinnReplied on June 18, 2020 at 7:28 PMThe package i purchased your branding is still showing up. Is there a
package to eliminate this?
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Elton Support Team LeadReplied on June 18, 2020 at 9:56 PM
Sorry about that. JotForm Branding should not suppose to appear on your account now. Anyway, I unchecked the JotForm Branding in your account settings now. You should not see them anymore. Kindly check.
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SepiaskinnReplied on June 20, 2020 at 5:28 PMSomething is not right. I have only sent 5 forms I am unable to send
anymore. I purchased the Bronze package I should have acess to 25 forms.
Please update settings. Thank you
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Flavio_AReplied on June 20, 2020 at 6:07 PM
Hi @Sepiaskinn
If I understood you correctly, you are talking about sharing your form through email, is that correct? In that case, there is a limit of 5 recipients for each time you share your form through email. It is the same for paid account, as a measure to prevent spam.
The 5 (Free) to 25 (Bronze) forms limit is related to the number of forms you can have active under your account at the same time.
Please let us know if that is not what you were asking for.
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SepiaskinnReplied on June 20, 2020 at 7:28 PMSo if I have 10 potential new clients to send a new client form via email.
I cannot do so? Do I need to share the link? I am confused
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Kiran Support Team LeadReplied on June 20, 2020 at 7:53 PM
You may share the link to the form from the Publish link.
https://www.jotform.com/help/401-Where-to-Find-My-Form-URL
You may share the form URL by following the guide below:
https://www.jotform.com/help/303-How-to-Send-a-Form-via-Emai
Please note that the email limits of paid account is 1000/day that includes form notifications, auto-responder, Share by email, etc.
Thank you!