Notification email question

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    Melissa 
    Asked on June 19, 2020 at 03:43 PM

    Hi there,

    Our company is looking into jotform.  I have some questions.  Would I be able to setup a phone call with someone?  We want to understand when people send out forms, would they get notifications that the forms were filled out, and can those notifications get sent to more than one person?

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    VincentJay
    Answered on June 19, 2020 at 05:13 PM

    Welcome to Jotform Support System!

    Unfortunately, we do not offer phone support. However, you can contact us here or you can email us at support@jotform.com.

    We want to understand when people send out forms, would they get notifications that the forms were filled out, and can those notifications get sent to more than one person?

    You can add a notification email feature to the form. It will notify you whenever someone submits to the form. Here's a guide: https://www.jotform.com/help/25-Setting-up-Email-Notifications

    You can also add multiple email recipients to it. Here's a guide: https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients