Account suspended

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    Pawandeep Kaur 
    Asked on June 23, 2020 at 02:32 PM

    why my account is suspended

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    jonathan
    Answered on June 23, 2020 at 04:01 PM

    We apologize for inconvenience. I checked the account/username Beautyupgrade and I found it was suspended due to the suspicious form that violates the Terms of Use.

    You have form on the account that capture SSN and driver's license data that does not comply to the terms.

    1592942420zzz 2020-06-24 03.57.52.png


    If your purpose is not to collect these data from the general public, but from your own customers, then we can make an exemption provided that you comply with the following requirements:

    1. Add Terms of Use widget (for your users to read and agree). This will surely make your forms not to be considered as guilty of phishing activities

    2. Add a Signature widget where your users sign and agree to provide such sensitive information. 

    3. If possible, change the email address on your profile to one that shows your business domain rather than the public email address you currently show.

    We can reactivate the account but we need to remove the guilty fields on the form first and ensure that you agree with our Terms.