How can I show only the fields filled in the email notification?

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    Kary Myers 
    Asked on June 25, 2020 at 09:59 AM

    When i get an email notification, it displays every field ever used in our jotform account. i only want to see the fields that were included in the form that i am using. how do we do this?

    Picture attached. This form only asked for Name, Email, Company.

    Thanks!!


    Screenshot
  • Profile Image
    Kiran
    Answered on June 25, 2020 at 10:53 AM

    Generally, the option 'Hide empty fields' shall be enabled in the email notification settings by default. However, if the email notification content is changed manually it may not work.

    You may try creating a new notification in the form so that the fields filled shall only be displayed in the email.

    If you are referring to something different, please get back to us with more information and the form ID/URL in question so that we can check and assist you further.

    Thanks!