"Form over quota" error when publishing forms

  • Profile Image
    Asked on June 26, 2020 at 12:37 PM

    I keep getting a "form is over quota" errors when I try to publish my forms, but when looking at my account, I don't see any of the indicators (Forms, Submissions, Upload Space, Form Views, etc.) as being over the limit.  Please advise.


  • Profile Image
    Answered on June 26, 2020 at 02:13 PM

    Thank you for reaching support,

    I checked the account, it seems that the account is at its form number limit? 


    I have now reactivated the account, please be reminded that Free Plans can only have a maximum of 5 forms. If that limit is reached the account will be disabled.

    Here is a Related Guide on account limits: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    If you wish to increase limits on the account feel free to upgrade: https://www.jotform.com/help/331-How-to-Upgrade-My-Account

    Let us know if you have any further questions.