My account was suspended

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    Christina Bell 
    Asked on June 28, 2020 at 01:34 PM

    My account was suspended for suspected phishing activity. Can I please have this reviewed and fixed? 

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    Answered on June 28, 2020 at 02:54 PM

    Your account was put on suspension due to your form, Diaper Depot Registration, having this field.


    We do not encourage our users to collect sensitive information from respondents. Reference: Terms of Use | Jotform

    Collection of such requires that you include in your form any type of the following widgets. 

    Signature widget — How-to-Add-an-E-Signature-to-Your-Form

    Terms&Conditions widget — Adding-a-License-Agreement-to-a-Form

    The widgets will serve as proof that your respondents agreed to have their sensitive information collected through your form.

    In order for us to reactivate your account, we would need to remove the said field(s) in your form.

    We will wait for your response.