shakedogAnswered on August 07, 2020 08:28 AM
My Artist Application form was submitted 4 times today, but I didn't receive the emails for any of them even though my email is listed as recipient.
However, yesterday I had one submission for my New Artist form and I DID receive the email for that one.
Trying to figure out if the issue is on my end or not. Thanks for the help :)
Ariel JotForm SupportAnswered on August 07, 2020 09:23 AM
Thank you for reaching out.
I've checked your Artist Application Form, and it seems like you've missed setting up an email notification.
Although, you have an Autoresponder Email, the recipient was set to whatever is on the "Email" field on your form...
which means, base on your instructions on the form, the form filler will be the one receiving the email.
Hope that helps. Let us know if you have any questions or if you need further assistance.
Explanation of Email Notification and Autoresponder Settings
shakedogAnswered on August 07, 2020 06:28 PMThank you so much for your awesome reply. I'll fix this now. Have a great