I have added the CSS codes mentioned above and it has gone vertical.

  • jmcneilcrbc
    Asked on September 2, 2020 at 9:17 AM

    I have added the CSS codes mentioned above and it has gone vertical. However, the user is forced to scroll horizontally to get all fields. Is there a way to make the box larger? It's only just too small so the scroll bar really seems unnecessary and will make a mobile interface more difficult.

  • Ashwin JotForm Support
    Replied on September 2, 2020 at 10:54 AM

    Please inject the following custom CSS code in your form (not configurable list widget) and that will solve your problem:

    #customFieldFrame_22 {

        width: 400px !important;

    }

    The following guide should help you how to inject custom CSS code in form: https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes

    Hope this helps.

    Do get back to us if you have any questions. 

  • jmcneilcrbc
    Replied on September 2, 2020 at 1:39 PM

    Thanks Ashwin!  I added the code and it did fix the issue for tablet/desktop, but the mobile has to scroll even more now.  Any idea how to fix the mobile interface?

  • KrisLei Jotform Support
    Replied on September 2, 2020 at 6:15 PM

    Hi,

    Kindly try to replace the 400px to 100% for the width attribute:

     iframe[src*="configurableList"] {width: 100% !important;}

          #customFieldFrame_22 {

        width: 100% !important;

    }

    1599084759form Screenshot 10

    I cloned your form and here's the result:

    1599084863add widget Screenshot 21

    Let us know if it didn't meet your requirements.

  • jmcneilcrbc
    Replied on September 2, 2020 at 6:20 PM

    Hi KrisLei,

    Unfortunately, replacing the 400px with 100% did not resolve the issue, and now the tablet/desktop views are also back to scrolling.

  • KrisLei Jotform Support
    Replied on September 2, 2020 at 8:33 PM

    My apologies.

    To verify are you referring to this form, 201706493199058? Can you try to this form on your end please, to see if it will meet your requirements?: https://form.jotform.com/202457423596965 

    I have made some changes to the CSS codes on the widget and add some CSS codes as well on the form, to display the fields 100% and without the scrollbars. You may clone it if it does meet your requirements: How-to-Clone-an-Existing-Form-from-a-URL

  • jmcneilcrbc
    Replied on September 3, 2020 at 6:55 PM

    Thanks KrisLei, that seems to have resolved the issue!  I have a second form that is experiencing the same issue.  Are you able to make the same adjustment on this form?

  • Jed_C
    Replied on September 3, 2020 at 11:38 PM

    Please add the CSS code below inside the widget's CSS tab.

    @media screen and (max-width: 480px){

    #list tbody:first-child > tr > td {

        width: 78%;

    }

    #list > tbody:first-child tr td.col1 {

        width: 78%;

    }

    }

    1599190665The Easiest Online Form Builde Screenshot 10

    Sample output:

    1599190724Clean Energy Source Locations Screenshot 21

    Let us know if you need further help.

  • jmcneilcrbc
    Replied on September 8, 2020 at 3:17 PM

    Hi Jed,

    I entered the code in both widgets and am still having some issues with the mobile interface only.  The desktop and tablet appear to be formatting correctly.

    Widget #1 (Property owner or designated rep): It appears to have resized correctly, but the content is now orienting to the right side of the screen instead of the left side.  It seems to have made the box above (single button choice) do the same.

    Widget #2 (Clean Energy Source): This still has a scroll bar.

    Thank you!
    ~Jennifer

  • KrisLei Jotform Support
    Replied on September 8, 2020 at 5:29 PM

    Hello Jennifer,

    Kindly give me sometime to further check this on my end. I'll get back to you with the necessary codes. Thank you.

  • jmcneilcrbc
    Replied on September 8, 2020 at 5:32 PM

    Thanks KrisLei, I really appreciate your help!

  • KrisLei Jotform Support
    Replied on September 8, 2020 at 6:16 PM

    Widget #1 (Property owner or designated rep): It appears to have resized correctly, but the content is now orienting to the right side of the screen instead of the left side. It seems to have made the box above (single button choice) do the same.

    Kindly try to change the Label Alignment from Right to Left:

    1599602943 5f5800ffe4115 form Screenshot 10

    Widget #2 (Clean Energy Source): This still has a scroll bar.

    Then replace the 400px to 100% the CSS code for the width of #customfieldFrame_22 attribute to remove the scrollbar:

    1599603209 5f58020925c4b width Screenshot 21

    You may check the results here on my cloned form: https://form.jotform.com/202516870740958

    Let us know if you need further assistance.

  • jmcneilcrbc
    Replied on September 8, 2020 at 7:02 PM

    Thanks KrisLei, that did the trick!