Point the Auto-responder to the Email Validator widget to send the email to the email address that has been verified.

  • DiscoveryCharterSchools
    Asked on September 4, 2020 at 5:06 PM

    I have created a form from PDF and see that upon submission it asks if I want to email this form to someone.  If I forgot to do this or mis-typed an email, is there a way for me to send this again?

    Thanks

  • Amin JotForm Support
    Replied on September 4, 2020 at 7:54 PM

    Kindly note that you can set your form to automatically send emails to the form respondent's email address (entered on form) upon submitting. This email can contain anything including the original PDF form.

    Related guides:

    Setting-up-an-Autoresponder-Email

    How-To-Include-Submissions-As-PDF-Attachment-In-The-Email-Notifications

    Please note that if the respondent entered a wrong email address, the email would go to that email address. You may rectify this by using the Email Validator widget to make sure respondents provide the correct email address. Also, you may point the Auto-responder to the Email Validator widget to send the email to the email address that has been verified!

    Widgets/E-mail-validator

    I hope I have been of any help.

    Should you have any further inquiries, we will be more than happy to help.

  • DiscoveryCharterSchools
    Replied on September 5, 2020 at 4:48 PM

    I know I can do this but the problem is when using your new feature of creating a form from a PDF (where these two are linked together).  After submitting the form (notification email has been sent) Jotform then asks 


    I click on Send PDF as Email and enter in the emails I want to send this to.  What this sends is my original PDF form all filled out (not the Jotform form).  So my question is, if I have mis-typed the email how can I send this (my) form again?  This is VERY different from the emails that are sent as what is sent with these are just the Jotform form NOT my PDF form that is linked to this form.

    What you guys are calling this new feature is Smart PDF Forms.  Here is the blurb on it.

    https://www.jotform.com/products/smart-pdf-forms/announcing-jotform-smart-pdf-forms/?utm_source=2020-august-newsletter-education&utm_medium=email&utm_content=hero_orderedlist_link1&utm_campaign=2020-august-newsletter&username=DiscoveryCharterSchools

    So any idea how I can resend this form if I typed the email incorrectly?  Or need to send it to someone else?

  • Amin JotForm Support
    Replied on September 5, 2020 at 6:05 PM

    Apologies, but I'm not sure I fully understand when you say "...Jotform then asks...".

    Kindly note that, automatically and by default, the original PDF would be sent as well if it's selected under the Advanced tab of the Auto-responder that gets automatically triggered and sent to respondents. I don't see how you get to re-type the email address of the respondent to send the original PDF.

    Below is an example of an Auto-responder within one of your forms (Currently, the PDF Attachment option is not enabled in this form, please enable it as shown below).

    1599343346 5f540af234022 undefined Screenshot 10

    If selected, the PDF document will be sent to the email address that has been verified within the Email Verified widget I talked about earlier.

    If I, in any way, have misunderstood your concern, we would be so much grateful if you could just further elaborate and provide more information, so that we can better assist you.