copying from an Address element with auto-complete enabled to an Address element without auto-complete enabled returns incomplete results

  • briar3462
    Asked on October 8, 2020 at 10:27 AM

    As per copying from one address element to another, I found two errors in the form that you created:

    1. Your form is in standard format and not card format. It needs to be in card format.
    2. The first Address field needs to have autocomplete enabled. The second Address field needs to have autocompleted disabled.

    I am trying to copy an address from the first Address field (the one with the enabled autocomplete) to the second Address field (the one with the disabled autocomplete).

  • Sonnyfer JotForm Support
    Replied on October 8, 2020 at 10:34 AM

    Apologies for the inconvenience and thanks for clarifying. Kindly allow me some time to run some tests on my end. I will get back to you shortly.

  • Sonnyfer JotForm Support
    Replied on October 8, 2020 at 10:44 AM

    Thanks for patiently waiting.

    I converted my colleague's form to Card Form and set the autocomplete on the first address field. Unfortunately, I wasn't able to replicate the issue you're reporting. The City was copied from the first address to the second.

    1602168069 5f7f2505b08cd add Screenshot 10

    Here's the form: https://www.jotform.com/202814521901951

    Please feel free to clone it to your account to see its settings.

    Guide: How-to-Clone-an-Existing-Form-from-a-URL

    Perhaps it's a temporary glitch on your form so I've cleared your form cache from our end. Could you please check again?

  • Tony Williamson
    Replied on November 1, 2020 at 4:38 AM

    Very sorry but my doctor has given me a good telling off concerning your treatment and he is deffinatley against me taking your treatment, so l'm very sorry but l have to return the three bottles back to you.

    So can you please send me an email with your address details on it so that l can print it off and send your goods back to you, they haven't been touched in any way.

    Thanking you in advance. Tony Williamson.

  • Girish JotForm Support
    Replied on November 1, 2020 at 11:24 AM

    Hello Tony,

    It seems that you are responding to a form that you have filled out.

    Please note that we are not affiliated with that person or business's form that you have filled out.

    Kindly contact the form owner (who sent you the form) directly with your concern.