Squarespace Issue: form is not completely loading

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    Stokes_Taryn
    Asked on October 27, 2020 at 03:09 PM

    My form is not completely loading onto squarespace.

    Screenshot
  • Profile Image
    Niko_N
    Answered on October 27, 2020 at 05:30 PM

    Hi,

    Thanks for reaching out to us!

    I've embedded cloned version of your form on my demo website and was not able to replicate the issue:

    https://jotform.ge/test/2659830.html

    Could you please share the link of your Squarespace page with us? This way, we can investigate the code used to embed it into your page.

    We are looking forward to your reply.

    Thank you in advance!

  • Profile Image
    Stokes_Taryn
    Answered on October 27, 2020 at 06:28 PM
    Here you go https://upleft.squarespace.com/config/pages
    Thank you
    Taryn
    ...
  • Profile Image
    Niko_N
    Answered on October 27, 2020 at 07:35 PM

    Hi Taryn,

    I've checked the page you provided and seems it has private access and asks for the permissions:

    1603841673_5f98ae89f34b9_

    Could you please kindly share the link to the publicly accessible page (or make it temporarily accessible), so we can check further?

    Thank you!

  • Profile Image
    Stokes_Taryn
    Answered on October 28, 2020 at 01:28 PM
    I can't give you access to the website, here is the code I used and the
    forms URL
    ...
  • Profile Image
    Niko_N
    Answered on October 28, 2020 at 02:50 PM

    Hi,

    Please note that screenshots sent as email attachments are not visible here, on the support forum. Could you please post it again by following this guide below:

    How to Post Screenshots to Our Support Forum


    Meanwhile, please try to embed the form first using the Embed option:

    Embedding a Form to a Web Page

    If the issue persists, then try to embed using the iFrame option instead:

    Getting the Form iFrame Code


    Thank you!