Save and continue later option

  • Profile Image
    OdellConstruction
    Asked on December 10, 2020 at 12:11 PM

    Hello,

    I am having an issue with the save and continue option on my form.

    I have created the two forms as per the instructions on your support page and copied and pasted the link with the proper tags.

    The issue is that when I test the form is seems to work for me to connect my name and email to the 2nd form but when anyone else tests the form is does not link the two forms with name or email.

    Can someone help me fix this?

    1607620239_5fd2568f40b00_submission1.jpg

    1607620257_5fd256a1d02fa_submission 2.jp


    1607620239_5fd2568f496c9_redirect.jpg

  • Profile Image
    KrisLei
    Answered on December 10, 2020 at 01:43 PM

    Hello,

    My apologies for the confusion.

    I have checked your form and it seems that the Save and Continue Later option is disabled on your form's settings:

    1607624961_5fd26901a89ee_Screenshot_1211

    To clarify, are you trying to let the user save their partially filled form and continue it at a later time? If it is, you can try enabling the Save and Continue later option on the form's settings as shown on the screenshot above. Here's a related guide:-setting-up-the-continue-forms-later-feature-in-card-forms

    However, if you are trying to prepopulate the fields on this form, https://form.jotform.com/200855476604054, you can refer to this guide: how-to-automatically-pass-form-data-to-another-form

    If it didn't meet your requirements, can you provide us with additional information on your workflow to assist you better? Thank you.

  • Profile Image
    OdellConstruction
    Answered on December 10, 2020 at 02:03 PM

    Thanks for the response.

    This is actually the option I am referring to.

    https://www.jotform.com/help/97-deprecated:-how-to-save-forms-and-continue-later

    I would like for the client to submit their first form and then be directed to a 2nd form which will carry their name and email over ( for organization on our end) so they do not have to enter it again.


  • Profile Image
    KrisLei
    Answered on December 10, 2020 at 03:54 PM

    Thank you for the additional information.

    The guide you've provided is deprecated, and it is applied to save the information on the same form. The conventional approach in prepopulating a form based on the data from a different form is to pass the data using the URL parameters, and please refer to this detailed guide: how-to-automatically-pass-form-data-to-another-form

    You would need to generate a prefilled URL of the second form based on the data from the original form using URL parameters as shown on the guide above.

    I hope this helps. Let us know if you need further assistance.