How do I remove the element of my form since?

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    jonshrieves
    Asked on December 18, 2020 at 12:31 PM
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    Alexander_G
    Answered on December 18, 2020 at 01:58 PM

    Hello,

    As I understand you correctly - you want to delete one of your form's elements.


    First, you have to click on the element you want to delete then press round red bin button from the right side.

    Repeat it to the table below.

    1608317524_5fdcfa54af854_

    Thanks,

    Alex.

    You can find more guides below:

    https://www.jotform.com/help/

    https://www.jotform.com/help/chapter-1-getting-started-with-jotform

    https://www.jotform.com/help/chapter-2-create-forms

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    jonshrieves
    Answered on December 18, 2020 at 03:11 PM
    Actually I’d like to retain the form element but remove the big annoying blueish green box at the bottom of the submitted form that says INVOICE but doesn’t display anything else.
    Thanks,
    Jon Shrieves
    Sales
    ...
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    jonshrieves
    Answered on December 18, 2020 at 03:11 PM
    See Below
    Thanks,
    Jon Shrieves
    Sales
    ...
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    KrisLei
    Answered on December 18, 2020 at 05:02 PM

    Hello John,

    Unfortunately, we can't view images attached to emails. You can access this ticket in a browser and use the image icon to upload the screenshot. How-to-Post-Screenshots-to-Our-Support-Forum

    However, I think you are referring to the PDF attachment on the email settings, in which you have selected the Invoice PDF file instead of the New Document:

    1608328444_5fdd24fc85d79_Screenshot_1219

    You can try to select the New Document as the file attachment, for reference: How-to-include-submissions-as-pdf-attachment-in-the-email-notifications

    You may also delete the Invoice template on the PDF Editor if you don't need it to prevent confusion on your end. To go to the PDF Editor page you can click on the arrow next to the Simple Invoice option:

    1608328724_5fdd26140f284_Screenshot_1219

    Once on the PDF Editor page click on the three dots next to the PDF document title to access other options:

    1608328838_5fdd26860a6eb_Screenshot_1219

    I hope this helps. Let us know if you need additional information.