Locked out again

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    Alice Lee 
    Asked on December 21, 2020 at 12:04 PM

    Hello, we got locked out again. Please advise. Thanks.

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    Nik_M
    Answered on December 21, 2020 at 12:53 PM

    Apologize for the inconvenience this may have caused.

    Was your account locked again after my colleague re-activated it a few hours ago on this thread: https://www.jotform.com/answers/2778911

    I checked and your account is active. I flushed your login attempts. Please try to login again. If you forgot your password, you can reset it.

    Related Guide: How to reset Jotform account password