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Dylan WagnerAsked on December 28, 2020 at 4:40 PM
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Jovanne JotForm SupportReplied on December 28, 2020 at 5:02 PM
HI again,
I have tried replicating the issue on the cloned form using the JotForm mobile app but I could not replicate the issue. I received a phone call while filling out the form and when the call is ended, it directs me back to the form.
As advised from the other ticket, kindly enable the Continue Forms Later feature so users can save their progress while filling out the form and go back to it at a later time.
Guide:
- https://www.jotform.com/help/97-deprecated-how-to-save-forms-and-continue-later
- https://www.jotform.com/help/495-setting-up-the-continue-forms-later-feature-in-card-forms
I hope this helps. Please give it a try and let us know how it goes.