How is the information in the forms stored

  • Christopher_Adams
    Asked on December 30, 2020 at 2:25 PM

    We collect data that is sensitive information as well as files with sensitive information. How is the information in the forms stored and once we collec

  • Welvin Support Team Lead
    Replied on December 30, 2020 at 5:20 PM

    You have all the descriptions added to the subject line. It was cut off due to that.

    Our servers are secured. Your form data, including the file uploads, are stored on our servers. Only you have access to the data and those files unless you allow us based on certain circumstances, such as if you report an issue to us that requires checking form data.

    For full information on our security, please visit the following page: https://www.jotform.com/security/.

    Additionally, submissions and files can be viewed/downloaded through the Tables page of the form.

    https://www.jotform.com/help/269-How-to-View-Form-Submissions

    https://www.jotform.com/help/356-How-to-Download-the-Submission-Files

    I hope that answers your questions.

    Please let us know if you require additional assistance.