-
shophootandhowlAnswered on January 22, 2021 11:15 PM
Hi! I reached my upload limit so my form was disabled. I removed several older submission and modified my form to no longer accept uploaded images. I do not wish to upgrade. How do I get my form enabled again now that I am below the limit?
-
Richie JotForm SupportAnswered on January 23, 2021 06:06 AM
It seems your account is still over the limit for your upload files.
Kindly delete some of your submission data with uploads to free up your space.
I would suggest downloading your data first before deleting.
Guide:https://www.jotform.com/help/356-how-to-download-the-submission-files
https://www.jotform.com/help/73-how-to-download-form-submissions-as-excel-csv-pdf
To delete a submission, you can follow this guide:https://www.jotform.com/help/377-how-to-delete-form-submission-data
Hope this information helps.
If you have further questions, let us know.