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jwyretattoosAsked on January 25, 2021 at 10:45 PMJust had my first client
try to fill out the form & submit it & they said they got a "form not
found" error AFTER they filled out the form & went to place the deposit &
submit. I believe there also may be something going on with the paypal
integration. I go to edit the form to try to fix it because there's a
little red notation above my deposit portion saying I haven't completing
the setup for thr payment portion but as soon as I click on it it goes away
& I can't cancel the integration to try to reconnect it.
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Mike_G JotForm SupportReplied on January 25, 2021 at 11:07 PM
If you are referring to the form that you linked on the original ticket you have opened, which is this form https://form.jotform.com/210213203376037, I checked and I found that form under a deleted account.
The username of that account that form is under is jwyre88.
Just let us know if you would like for us to restore that account for you so you may log in to that account and make a request to transfer the from that account to your account.
We will wait for your response.
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jwyretattoosReplied on January 26, 2021 at 6:55 AMI cloned that form over to my new account and used that link. Does it not
work bc it's a clone?
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Gaetan_BReplied on January 26, 2021 at 7:50 AM
Hello,
You would have to use the new link for it to work: https://www.jotform.com/form/210218178021141
Hope this helps.
Do not hesitate to reach out if you need further assistance
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jwyretattoosReplied on January 26, 2021 at 8:44 AM
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Richie JotForm SupportReplied on January 26, 2021 at 9:54 AM
I have moved your question regarding PayPal to a new ticket.
Kindly follow this link https://www.jotform.com/answers/2851213