HealthCare App is it possible to deliver the patient healthcare report

  • Profile Image
    Mario 
    Asked on February 01, 2021 at 03:10 PM

    Hi!

    We very like your solutions, and we have a corporate account.

    We offer services in the healthcare fiele, and we use Jotform to collect patient's data and consent form.

    We have a question: using HealthCare App, it's possible to deliver the patient healthcare report (the results of the lab test we do, after the patient submit the data?)

    What we need is a way to send to each patient, in a sedere way, the results of the medical tests, after we received the successione form.

    We know Jotform not allow passwords or login, so a client portal is not possible: there is an other way?!

    Thanks!



  • Profile Image
    JohnRex
    Answered on February 02, 2021 at 03:17 AM

    If you mean you would like to send the report to the app after you review the submissions received, unfortunately, it is not possible. What we can set up is an Autoresponder email that will be sent to the user's email as soon as they submit the form.

    Here's a guide on setting-up-an-autoresponder-email.

    Or if I'm missing something, please describe how you want it to work in detail so we can check.

  • Profile Image
    assistenzaclienti
    Answered on February 06, 2021 at 05:11 AM
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  • Profile Image
    jonathan
    Answered on February 06, 2021 at 05:55 AM

    We apologize for inconvenience. Your last response was encrypted so we could not properly open the message.

    Please resend or reply again using the link https://www.jotform.com/it/answers/2865103


  • Profile Image
    assistenzaclienti
    Answered on February 06, 2021 at 06:40 AM

    Thanks.

    Using the autoresponder, however, what the customer will receive is a copy of the filled form, right?

    What we want to send to the customer, instead, is a Medical report, like a pdf file, generated not immediatelly after the customer submit the form with the medical data, but some day later, when we receive the medical report from the lab. There is a way to show (or to send) to each customer that submitted the form only his medical report?

    Thanks.

    Another question is: there is a way a customer can put in an online embedded form a unique number and recover all the info related with this number?

    Thanks.

  • Profile Image
    jonathan
    Answered on February 06, 2021 at 08:11 AM

    Using the autoresponder, however, what the customer will receive is a copy of the filled form, right?

    This is correct. The Autoresponder Email will be sent to the Email field the respondent provided in the form.

    What we want to send to the customer, instead, is a Medical report, like a pdf file, generated not immediatelly after the customer submit the form with the medical data, but some day later, when we receive the medical report from the lab

    This is possible by Editing the Submission data using the Edit link and trigger workflow conditions. The submission PDF report can be attached to the Autoresponder Email of the form.

    I recommend reviewing the user guide : How to Show or Hide Fields on Edit URL

    Please tell us which of your form you were working this on so we can check/test as well.