Question with downloads and previewing later

  • Irene Wilson
    Asked on February 1, 2021 at 8:47 PM

    I have uploaded my information and it is attached. I went back to the attached documents and tried to reopen and it presented an error. Question? Will the recipients I am sending it to be able to receive the information even though I am unable to open it. It still states that it is attached.

    Thank you for your prompt response


    1612230393 6018aef987e51  Screenshot 10

  • claire
    Replied on February 2, 2021 at 1:27 AM

    Thank you for reaching us. When I checked your account, I noticed that you are our guest user and did not have any forms. Can I gently ask you what form you are working on? You can give us the form ID. Please check this related guide: Where to Find My Form URL?

    However, I recommend you clear your browser and form cache. This may help you. Related guide: How to Clear Your Form Cache?

    We will wait for your response.