Question with downloads and previewing later

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    Irene Wilson 
    Asked on February 01, 2021 at 08:47 PM

    I have uploaded my information and it is attached. I went back to the attached documents and tried to reopen and it presented an error. Question? Will the recipients I am sending it to be able to receive the information even though I am unable to open it. It still states that it is attached.

    Thank you for your prompt response


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    Answered on February 02, 2021 at 01:27 AM

    Thank you for reaching us. When I checked your account, I noticed that you are our guest user and did not have any forms. Can I gently ask you what form you are working on? You can give us the form ID. Please check this related guide: Where to Find My Form URL?

    However, I recommend you clear your browser and form cache. This may help you. Related guide: How to Clear Your Form Cache?

    We will wait for your response.