Any button for WhatsApp

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    Rajeev_Bagra
    Asked on February 02, 2021 at 12:41 AM

    Activated our Consultation Form here: https://digitalsplendid.work/hire-us/

    It will help if there is a specific button to input WhatsApp no. Not sure how to do it.

    Thanks.


  • Profile Image
    Niko_N
    Answered on February 02, 2021 at 03:18 AM

    Greetings,

    As I can check, the field for WhatsApp phone number is already added to your form. If you would like to add some image/logo of WhatsApp to your form, you can follow this Brand Guideline:

    https://whatsappbrand.com/

    You may also use WA.me links as short URLs that can instantly open a conversation with your business. To create your own link, use https://wa.me/ followed by your business' full phone number in international format (e.g. wa.me/15551234567). Then you can place the WA.me link on your form using the Paragraph element.

    Please let us know if you have any further questions.

    Thank you!

  • Profile Image
    Rajeev_Bagra
    Answered on February 02, 2021 at 06:47 AM

    Thanks for the support.

    The WhatsApp field that I have put is simply a number field. It will help if this field meets guidelines for WhatsApp no. Like phone no, if I put more or fewer digits, I am shown an error message.


  • Profile Image
    Sigit_W
    Answered on February 02, 2021 at 08:09 AM

    Hi,

    Regarding "...if I put more or fewer digits, I am shown an error message."

    I cloned the above the Free Client Consultation form, and added a test data, I didn't get any error message.

    Could you kindly share with us the error message?

    Related guide: https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum

    Thank you. Regards.

  • Profile Image
    Cecile_A
    Answered on February 02, 2021 at 10:00 AM

    Thank you for clarifying.

    I suggest you to use Phone field and set its Input Mask to your desired format. See screenshot below.

    1612277682_601967b216421_25.png

    If user enters incomplete number, an error message is shown.

    1612277724_601967dcc4d90_26.png

    For the email address, we can add the condition below to only show Contact Us button if @mydomain.com is present on the email address entered. Otherwise, the user won't be able to submit.

    1612277752_601967f82b9b1_27.png

    Guide: how-to-show-or-hide-fields-base-on-users-answer

    I hope this helps.

    Should you have further inquiries, kindly let us know.