Any button for WhatsApp

  • Rajeev_Bagra
    Asked on February 2, 2021 at 12:41 AM

    Activated our Consultation Form here: https://digitalsplendid.work/hire-us/

    It will help if there is a specific button to input WhatsApp no. Not sure how to do it.

    Thanks.


  • Niko_N
    Replied on February 2, 2021 at 3:18 AM

    Greetings,

    As I can check, the field for WhatsApp phone number is already added to your form. If you would like to add some image/logo of WhatsApp to your form, you can follow this Brand Guideline:

    https://whatsappbrand.com/

    You may also use WA.me links as short URLs that can instantly open a conversation with your business. To create your own link, use https://wa.me/ followed by your business' full phone number in international format (e.g. wa.me/15551234567). Then you can place the WA.me link on your form using the Paragraph element.

    Please let us know if you have any further questions.

    Thank you!

  • Rajeev_Bagra
    Replied on February 2, 2021 at 6:47 AM

    Thanks for the support.

    The WhatsApp field that I have put is simply a number field. It will help if this field meets guidelines for WhatsApp no. Like phone no, if I put more or fewer digits, I am shown an error message.


  • Sigit JotForm Support
    Replied on February 2, 2021 at 8:09 AM

    Hi,

    Regarding "...if I put more or fewer digits, I am shown an error message."

    I cloned the above the Free Client Consultation form, and added a test data, I didn't get any error message.

    Could you kindly share with us the error message?

    Related guide: https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum

    Thank you. Regards.

  • Rajeev_Bagra
    Replied on February 2, 2021 at 8:34 AM

    Thanks for the reply.

    I mean right now, I have added Number field for WhatsApp. So even if someone puts any no. of digits say 152, the system will accept as input. I mean it will help if there is check in place (say only 12 digits) in order to limit the submission of incorrect WhatsApp nos (similar to email id in which if @mydomain.com not given, not accepted).

  • Cecile JotForm Support
    Replied on February 2, 2021 at 10:00 AM

    Thank you for clarifying.

    I suggest you to use Phone field and set its Input Mask to your desired format. See screenshot below.

    1612277682 601967b216421 25 Screenshot 10

    If user enters incomplete number, an error message is shown.

    1612277724 601967dcc4d90 26 Screenshot 21

    For the email address, we can add the condition below to only show Contact Us button if @mydomain.com is present on the email address entered. Otherwise, the user won't be able to submit.

    1612277752 601967f82b9b1 27 Screenshot 32

    Guide: how-to-show-or-hide-fields-base-on-users-answer

    I hope this helps.

    Should you have further inquiries, kindly let us know.