Any button for WhatsApp

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    Asked on February 02, 2021 at 12:41 AM

    Activated our Consultation Form here:

    It will help if there is a specific button to input WhatsApp no. Not sure how to do it.


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    Answered on February 02, 2021 at 03:18 AM


    As I can check, the field for WhatsApp phone number is already added to your form. If you would like to add some image/logo of WhatsApp to your form, you can follow this Brand Guideline:

    You may also use links as short URLs that can instantly open a conversation with your business. To create your own link, use followed by your business' full phone number in international format (e.g. Then you can place the link on your form using the Paragraph element.

    Please let us know if you have any further questions.

    Thank you!

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    Answered on February 02, 2021 at 06:47 AM

    Thanks for the support.

    The WhatsApp field that I have put is simply a number field. It will help if this field meets guidelines for WhatsApp no. Like phone no, if I put more or fewer digits, I am shown an error message.

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    Answered on February 02, 2021 at 08:09 AM


    Regarding "...if I put more or fewer digits, I am shown an error message."

    I cloned the above the Free Client Consultation form, and added a test data, I didn't get any error message.

    Could you kindly share with us the error message?

    Related guide:

    Thank you. Regards.

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    Answered on February 02, 2021 at 10:00 AM

    Thank you for clarifying.

    I suggest you to use Phone field and set its Input Mask to your desired format. See screenshot below.


    If user enters incomplete number, an error message is shown.


    For the email address, we can add the condition below to only show Contact Us button if is present on the email address entered. Otherwise, the user won't be able to submit.


    Guide: how-to-show-or-hide-fields-base-on-users-answer

    I hope this helps.

    Should you have further inquiries, kindly let us know.