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AmandaAsked on February 2, 2021 at 2:57 AM
A friend of mine tried sending some money to a friend and it’s sayings payment can’t be completed
Tried 3 times and he had also done some transaction that went through that same day but before he tried sending to the friend
I want to know the issues
He tried sending to another friend same thing
Payment cannot be completed
What’s the problem
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Kenneth JotForm SupportReplied on February 2, 2021 at 4:31 AM
Thank you for reaching support,
Upon checking the form https://www.jotform.com/form/210311608249953 it doesn't seem to have a Payment Integration in it.
Are you referring to a different form? If so, can you share with us the Direct Form Link so we can check and test it?
Here is how: https://www.jotform.com/help/401-where-to-find-my-form-url.
You may also share with us a screenshot you what happens when the issue occurs: https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum.
Awaiting your response.
Best.