I created a form. Received a link and put it on my document. It doesn't work. What did I miss?

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    pammcvety
    Asked on February 04, 2021 at 03:10 PM
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    Mike_G
    Answered on February 04, 2021 at 07:45 PM

    We would like to apologize for any inconvenience. To my understanding, you received a link from a form submission and you placed that link into a document. However, for some reason, that link is not working, is that correct?

    Can you please confirm if I understood your concern correctly, please?

    Can you share with us the link you are referring to, please? Also, may we ask the error you are getting if there is any?

    You can upload a screenshot of the error in your next reply by following the instructions in this guide.

    Reference Guide: How-to-Post-Screenshots-to-Our-Support-Forum

    We will wait for your response.

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    pammcvety
    Answered on February 04, 2021 at 08:00 PM
    [cid:768270D3-82B9-44B1-A9AA-3CBBB9F6F393]
    Sent from my iPhone
    ...
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    ashwin_d
    Answered on February 04, 2021 at 11:45 PM

    Unfortunately we care unable to see the screenshot you have shared. I would suggest you to please share the screenshot again, and we will take a look. Please click on the following URL to access this thread and upload screenshot: https://www.jotform.com/answers/2875154

    The following guide should help you how to upload image in forum post: https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum

    We will wait for your response.

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    pammcvety
    Answered on February 05, 2021 at 09:28 AM

    1612535279_601d55ef72903_

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    pammcvety
    Answered on February 05, 2021 at 09:30 AM

    1612535382_601d56563b5a3_When I click on the link, here is what I get.

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    Gaetan_B
    Answered on February 05, 2021 at 10:27 AM

    Hello,

    Thank you for the screenshots.


    It looks like you're actually embedding something from the mail app.

    Could you copy the link from the first screenshot you've sent us and paste it directly in your document?


    Hope this helps.

    Do not hesitate to reach out if you need further assistance