email notifaction when somebody completes my form

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    Pietzner
    Asked on February 08, 2021 at 01:18 AM

    hello, why can I suddenly only enter an email address on my form in the email notifications? I was able to give 5 and suddenly only one.

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    Johann_A
    Answered on February 08, 2021 at 04:44 AM

    Hi,

    We apologize for the inconvenience caused by this issue. In the Starter(Free) plan, you can only add one email recipient for the email notification.  

    There was a UI-related bug that caused this misunderstanding and our backend team has already fixed it.

    To allow multiple recipients, you will have to upgrade your account. See guide below to know how.

    Guide: How-to-upgrade-my-account

    Should you have any other concerns, kindly let us know.

    Thank you.

    Related Guide: Send-notifications-to-multiple-recipients

    Johann