Save option (for participants) is not working

  • arickauer
    Asked on February 17, 2021 at 9:09 AM

    I created a form and then published it and I am having 2 problems, both related to saving the form. First I wanted it so that participants can save and come back to their form. When I did this it just shows up as a blank white box as the save option. I have tested it out several times and tried different things and it works, but just does not look right. the

    other problem is some participants are completing part of the form and then saving it and it saves a draft. The next time they go in to work more they save it again but it only brings up the original save and not the new additions they put in. Any help on this would be greatly appreciated!

    This form is only public for a short time frame so the sooner I can fix it the better - thanks!

    1613570612 602d22344eb0e Screenshot 10

    Page URL: https://form.jotform.com/202996265574165
  • Jovanne JotForm Support
    Replied on February 17, 2021 at 9:44 AM

    Hi,

    First, I wanted it so that participants can save and come back to their form. When I did this it just shows up as a blank white box as the save option.

    Please try adding this custom CSS code:

    Guide: https://www.jotform.com/help/117-how-to-inject-custom-css-codes

    .sacl-button.form-sacl-button {
    
  border: 1px solid #0d4aab;
    
  background: #2e7be3 !important;
    
}


    Here's a sample output:

    1613573010 602d2b92a12fd 3 Screenshot 10

    I have moved your other question to a separate ticket so we can answer it separately to avoid confusion. We will be responding on this thread https://www.jotform.com/answers/2904536 shortly.

    Thank you.