Square integration error message when receiving payment

  • tinafrizzelltattoos
    Asked on February 21, 2021 at 1:56 PM

    Hello! I integrated square in a deposit form to collect deposits but my client is trying to pay a deposit and is getting this error message ‘square

  • Sigit JotForm Support
    Replied on February 21, 2021 at 8:45 PM

    Greetings,

    I checked Deposit Agreement form https://www.jotform.com/form/210469276182156

    Your payment settings is on Live Mode, but is seems it is not yet connected. Kindly connect it by clicking the connect button. 1613958312 60330ca83ab52  Screenshot 10

    Related GuideHow-to-Integrate-Form-with-Square

    If you receive Payment Error. Could you try disconnecting the Square integration and re-integrating it again. Let us know if the issue is still persisting.

    If the issue persist. Could you provide us more details on the error message? If you want to post screenshots to our forum, kindly follow the steps mentioned here https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum

    Thank you. Regards.