Square integration error message when receiving payment

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    Asked on February 21, 2021 at 01:56 PM

    Hello! I integrated square in a deposit form to collect deposits but my client is trying to pay a deposit and is getting this error message ‘square

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    Answered on February 21, 2021 at 08:45 PM


    I checked Deposit Agreement form https://www.jotform.com/form/210469276182156

    Your payment settings is on Live Mode, but is seems it is not yet connected. Kindly connect it by clicking the connect button. 1613958312_60330ca83ab52_

    Related GuideHow-to-Integrate-Form-with-Square

    If you receive Payment Error. Could you try disconnecting the Square integration and re-integrating it again. Let us know if the issue is still persisting.

    If the issue persist. Could you provide us more details on the error message? If you want to post screenshots to our forum, kindly follow the steps mentioned here https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum

    Thank you. Regards.