Upload Space has been reached

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    TISNGALtd
    Asked on February 23, 2021 at 07:52 AM

    HI,


    The jotform is still saying we are out of upload space. please can you advise.

    Also the completed documents are not going to the registered email address. please can you review this.


    Thanks

  • Profile Image
    Richie_P
    Answered on February 23, 2021 at 08:58 AM

    It seems you have reached your upload limit for the free account.

    If you want to receive more submissions, you would have to upgrade your plan or delete your submission data with uploaded files.

    Guide:https://www.jotform.com/help/377-how-to-delete-form-submission-data

    Regarding your notification email, kindly add one in your form.

    Here is a guide:https://www.jotform.com/help/25-setting-up-email-notifications

    If you have further questions, let us know.