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techtodayAsked on February 26, 2021 at 3:56 PM
I have deleted all of my form submissions to clear the storage, so why am I getting the following error: You're out of submission storage limit.
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Sigit JotForm SupportReplied on February 26, 2021 at 9:20 PM
Greetings,
To free up submission storage, you need to permanently delete the trashed submissions.
Kindly follow the steps on how to Delete Trashed Entries mentioned here: https://www.jotform.com/help/377-how-to-delete-form-submission-data
Please note that once trashed entries are purged, they can't be restored. I advise you to backup your submission data if you still need it in the future: https://www.jotform.com/help/73-how-to-download-form-submissions-as-excel-csv-pdf
I hope that helps. Let us know if you have further questions.
Regards.