How to free up submission storage

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    techtoday
    Asked on February 26, 2021 at 03:56 PM

    I have deleted all of my form submissions to clear the storage, so why am I getting the following error: You're out of submission storage limit.

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    Sigit_W
    Answered on February 26, 2021 at 09:20 PM

    Greetings,

    To free up submission storage, you need to permanently delete the trashed submissions.

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    Kindly follow the steps on how to Delete Trashed Entries mentioned here: https://www.jotform.com/help/377-how-to-delete-form-submission-data

    Please note that once trashed entries are purged, they can't be restored. I advise you to backup your submission data if you still need it in the future: https://www.jotform.com/help/73-how-to-download-form-submissions-as-excel-csv-pdf

    I hope that helps. Let us know if you have further questions.

    Regards.