have changed the payment from PayPal checkout to PayPal commerce problem

hi on one of my forms headed CPD Certification have changed the payment from PayPal checkout to PayPal commerce but when i view the live form it has remained as paypal checkout ? please help

i tried deleting this and re activating and also the paypal rep didnt have a clue

https://eu.jotform.com/build/52286721415959

Hi, thank you for contacting support.

As per checking, your payment form currently integrated into PayPal Commerce. The PayPal Checkout you see in the live form is just a text label for the button. You can customize the button label in the Payment Advanced settings.

I hope this helps. Let us know if you have further questions.

hi yeah I've looked at that but there's still a problem I've attached a photograph it shows a very enlarged direct debit payment section and there's two click
buttons when they should be one above the name this is under payment methods 
Kind Regards
Paul Robin MAcS TCM

On Tue, 2 Mar 2021 at 23:40, JotForm wrote:
New response received#yiv7211159694 p img {max-width:100%;} A new response has been received: Answered by Jovanne_A

Hi, thank you for contacting support.
Asper checking, your payment form currently integrated into PayPal Commerce. ThePayPal Checkout you see in the live form is just a text label for the button.You can customize the button label in the Payment Advanced settings.
I hope this helps. Let us know if youhave further questions.
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Hi Robin,

The issue seems to be due to the current form theme you are using. Kindly update the theme to the default theme and see if that can help.

Please give it a try and let us know how it goes.

Thank you.

hi i couldnt work out how to access themes and form designer?
can you give exact instructions  
Kindest regards
Paul
Paul Robin FAcS MPCHM
Acupuncture Society Chairman
Head of TCM at the College of Chinese Medicine
+44(0)773 4668 402
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On Wednesday, 3 March 2021, 21:41:00 GMT, JotForm wrote:

A new response has been received: Answered by Jovanne_A

Hi Robin,
The issue seems to be due to thecurrent form theme you are using. Kindly update the theme to the default themeand see if that can help.
Please give it a try and let us knowhow it goes.
Thank you.
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Hi Paul,

Please refer to the screen recording below:

I hope this helps. Please give it a try and let us know how it goes.

ok sorted thanks
Kindest regards
Paul
Paul Robin FAcS MPCHM
Acupuncture Society Chairman
Head of TCM at the College of Chinese Medicine
+44(0)773 4668 402
Unsubscribe
On Wednesday, 3 March 2021, 21:41:00 GMT, JotForm wrote:

A new response has been received: Answered by Jovanne_A

Hi Robin,
The issue seems to be due to thecurrent form theme you are using. Kindly update the theme to the default themeand see if that can help.
Please give it a try and let us knowhow it goes.
Thank you.
View this thread on browser » Unsubscribe Thread 1614807658
...

Hi I have noticed another problem on one of my forms where you upload a jpg and jpg is allowed in the settings. But when I try to view it  I get a 404 can you help and have  attached a pic see below the form is call CCM Student Homework Uploader 
 
Kind Regards
Paul Robin MAcS TCM

...

Hi Paul,

Unfortunately, we are not able to view your attached screenshot. Please refer to this guide on how to post photos to your response.

GUIDE: how-to-post-screenshots-to-our-support-forum

As to your concern, can you please try disabling the require log-in to view uploaded files option in your account settings?

GUIDE:how-to-unrequire-log-in-to-view-uploaded-files

Please give it a try and let us know if the issue persists.

Thank you.