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dermqaAsked on March 10, 2021 at 12:07 AM
I'm trying to create a branching survey that has different "thank you" pages based on the answers selected.
If a user selects a specific response at question 5, I want the survey to end. If they select another response, then they can continue through to the rest of the questions.
I've created a different "thank you page" for Question 5 based on that logic, but the survey still makes the respondents go all the way through to the other questions first. Only at the end of the full survey does the new thank you page show.
Can i have the thank you page present earlier (e.g. immediately after question 5)?
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Amin JotForm SupportReplied on March 10, 2021 at 4:59 AM
Hi there,
Thanks for reaching out to us!
"If they select another response, then they can continue through to the rest of the questions."
Kindly note that you can use Conditional Logic to show the next button based on the user's answers as shown below.
Related guide: How-to-hide-form-fields
I hope I have been of any help.
Should you have any further inquiries, we will be more than happy to help.
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dermqaReplied on March 10, 2021 at 12:59 PM
I'm trying to skip to "thank you page" in this case, but it's not an option in the dropdown. The best I can do is have it go to a final submission page before a thank you, but that won't work for our purposes.
Somewhat related, is there a way to remove the "back" button on any of the pages as well? I may be able to create a workaround if so.
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dermqaReplied on March 10, 2021 at 1:34 PM
I'm trying to skip to "thank you page" in this case, but it's not an option in the dropdown. The best I can do is have it go to a final submission page before a thank you, but that won't work for our purposes.
Somewhat related, is there a way to remove the "back" button on any of the pages as well? I may be able to create a workaround if so.
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Amin JotForm SupportReplied on March 10, 2021 at 6:42 PM
Hi again,
You can achieve what you're after using two condition types as follows:
1) A condition to skip users to a specific page based on user's answers. Skip them to the last page (with only a submit button on it).
Related guide: How-to-skip-pages-using-conditional-logic
2) A condition to change the thank-you page based on the user's answer. So, when they hit the submit button on the last page (that you skipped them to), they will be redirected to an external URL as conditioned.
Related guide: Rdirecting-users-to-a-different-page
Should you have any further inquiries, we will be more than happy to help.