We keep having issues with the docusign widget disconnecting from our form.

  • Happy_HairBrush
    Asked on March 18, 2021 at 8:15 PM

    Hi Team,

    We keep having issues with the docusign widget disconnecting from our form.

    Can you please advise how we can solve this issue.

    Kind Regards,

    Jenny Holder

  • Amin JotForm Support
    Replied on March 19, 2021 at 2:24 AM

    Hi there,

    Thanks for reaching out to us!

    Assuming you're referring to your form: https://www.jotform.com/210487834578064, I can find no issues with it as shown below.

    1616134862 605442cee6797 Screenshot 10

    Also, you can add a Signature widget to your form. We offer several Signature widgets, you can find them through the guide below.

    Add-an-E-Signature-to-Your-Form

    If I, in any way, have misunderstood your concern, we would be so much grateful if you could just further elaborate and provide more information wit screenshots, so that we can better assist you.

    Related guide: How-to-post-screenshots-to-our-support-forum

    We're patiently waiting for your response.