We keep having issues with the docusign widget disconnecting from our form.

  • Profile Image
    Happy_HairBrush
    Asked on March 18, 2021 at 08:15 PM

    Hi Team,

    We keep having issues with the docusign widget disconnecting from our form.

    Can you please advise how we can solve this issue.

    Kind Regards,

    Jenny Holder

  • Profile Image
    Amin_N
    Answered on March 19, 2021 at 02:24 AM

    Hi there,

    Thanks for reaching out to us!

    Assuming you're referring to your form: https://www.jotform.com/210487834578064, I can find no issues with it as shown below.

    1616134862_605442cee6797_

    Also, you can add a Signature widget to your form. We offer several Signature widgets, you can find them through the guide below.

    Add-an-E-Signature-to-Your-Form

    If I, in any way, have misunderstood your concern, we would be so much grateful if you could just further elaborate and provide more information wit screenshots, so that we can better assist you.

    Related guide: How-to-post-screenshots-to-our-support-forum

    We're patiently waiting for your response.