Where to Find Assigned Forms on Jotform Website

  • Profile Image
    Sokynah
    Asked on March 23, 2021 at 02:53 AM

    Hi,

    One of my team members is struggling when trying to submit his daily form through his phone. He has some technical issues; the app is not working with him but he can open his account in the website. My question is where to find the assigned forms in the website?

    Noting that we were able to find them in the website through laptop browser but not in the mobile..

    Thanks for support

  • Profile Image
    hestia
    Answered on March 23, 2021 at 08:36 AM

    Hi @Sokynah,

    Thank you for reaching us.

    We really apologize for the inconvenience we may have caused.

    Your team member can reach the assigned form by following the steps below:

    1. Go to "My Forms" page on your browser. Log-in to your account.
    2. On My Forms page, you will see a folder named "ASSIGNED FORMS" on the left of the screen, in the list of form folders, if there is any assigned form to you.
    3. Click the "ASSIGNED FORMS" folder and you will reach your assigned forms. Please see also the screencast below:

    1616502428_6059de9c727a5_

    If you ever need more information about assigned forms, you can always check our guide pages from the link --> Assign Forms

    For the issues that your team member is having with the mobile application; if you think it is caused because of the Jotform Mobile App, and not because of the phone he/she is using or another technical problem which is unrelated to Jotform, please let us know; send us the account name of the user, details about the issue, screenshots of the issue if possible, etc. So, we can investigate the issue further and we would be more than happy to help you.

    If you need help on how to share screenshots to our forum, please check our related guide from the link --> How to Post Screenshots to Our Support Forum

    We are looking forward to your responses.

    Thanks for using JotForm.