JotForm Approval: Forward the status of the approval on the integrated google sheet

  • data577
    Asked on May 13, 2021 at 1:25 AM

    Hi

    I have added an approval workflow to my form https://form.jotform.com/211178622297459


    I want only approved submissions to be populated in google sheets.. is this possible? Thanks!


  • Vanessa_T
    Replied on May 13, 2021 at 2:28 AM

    Unfortunately, no that is currently not possible.

    The integration is triggered everytime the form is submitted regardless of the data or status within.

    You may however filter your submissions within your Tables page then manually export it to an Excel file.

    https://www.jotform.com/help/1009-how-to-use-different-filters-to-easily-manage-your-data-in-jotform-tables

    https://www.jotform.com/help/44-how-to-export-form-data-to-excel

  • data577
    Replied on May 15, 2021 at 7:22 AM
    Thanks..
    Will the approval status be seen in the google sheets?
    Regards,
    ...
  • Billy JotForm Support
    Replied on May 15, 2021 at 10:26 AM

    Hello,

    No, the approval status will not be sent to the integrated Google Sheet as it is not yet supported. I honestly think that having the approval status forwarded to the sheet would be awesome so I've already submitted a feature request. Hopefully, it'll be implemented soon.

    You can easily find the status of the approval on your JotForm inbox.

    1621088745 609fd9e93042a  Screenshot 10

    Should you need further assistance, please don't hesitate to contact us back.

    Regards,

    Billy

  • Paras_Sood
    Replied on June 24, 2021 at 8:32 PM

    Hi,


    When we download the excel file, would we be able to see the approval status along with the comments added at the time of approval?

  • Billy JotForm Support
    Replied on June 24, 2021 at 9:44 PM

    Allow me to check further. I'll reach out again as soon as I'm done testing. Thanks!

  • Paras_Sood
    Replied on June 24, 2021 at 9:49 PM

    The reason why I ask is that jotform tables is getting slow as we are adding more data to it. If we want to refresh and download all of the data onto our file servers so that we can clear up the storage on jotform, we need the approval comments as well.


    If there is no way to extract the approval comments then we cannot store data on premise because it would be missing information.



  • Billy JotForm Support
    Replied on June 24, 2021 at 10:10 PM

    The only information you can download from the JotForm table is the Approval Status along with other information. See screenshot below:

    1624586243 60d53803ad188  Screenshot 10

    We're constantly improving our services to ensure that all features would work smoothly.

    Unfortunately, there's no automated way on how to extract the Approval Comments except by copying them and pasting them on your clipboard or storage somewhere. Hopefully, the feature request that I created will be approved sooner.

    Try reaching out to our API team to see if they have any workaround for this. Kindly send them an email to api@jotform.com. Please note that I cannot guarantee that they'd have anything to offer.

    We're very sorry for any inconvenience this has caused you.