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western_eduAsked on July 1, 2021 at 2:58 AM
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Ariel JotForm SupportReplied on July 1, 2021 at 7:25 AM
Hello,
Can you add more detail regarding your concern?
What happened? What did you expect to happen?
Were you able to trigger the issue more than once? If yes, how did you trigger it?
Please share the URL of the form you're working on for us to better assist you. If the form is embedded, please share with us the URL of the page where the form is embedded.
You can send us screenshots to better illustrate the issue.
Let us know if you need further assistance.
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western_eduReplied on July 4, 2021 at 11:19 PM
Please stop i'm not robot while submit the form
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Vanessa_TReplied on July 5, 2021 at 2:46 AM
If I understand it correctly, you were shown a reCaptcha field after you submit the form.
If yes, please note that we have an anti-spam system in place and it is triggered when there is an unusual traffic from the same IP Address within a short amount of time.
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western_eduReplied on July 5, 2021 at 4:15 AM
I was shown a reCamtcha field after i click submit the form.
Can you stop it show? -
Rehan Support Team LeadReplied on July 5, 2021 at 5:55 AM
Greetings,
I've requested our backend team to add your account to the whitelist. As soon as it is done we will give you an update here.
Thanks
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Uygar Bayar JotForm DeveloperReplied on July 6, 2021 at 12:03 AM
Hi,
We whitelisted your username. Sorry for the inconvenience.