Multiple options for submit buttons

  • Profile Image
    davidcundall
    Asked on July 28, 2021 at 06:55 AM

    Hi,

    I am building a service request form, and the first question is " Do you give your consent for the information you provide in this form to be processed"? "Yes" or "No". I have set up conditional logic so that if they select "No" they will go to the end of the form, and if they select "Yes" they will move to section 2 to fill in the form. The problem I have is this. If they select "No" and go to the end of the form, I would like the submit button to display " sorry, this form cannot be processed as you have not given your consent", and to be redirected to my "Help" page. But if they have selected "Yes" and filled in the form I want the submit button to say " Thanks, your form has been submitted" and then close the form. But there doesn't seem to be any options to do this. These options are available in Microsoft & Google forms. Am I missing something? Hope you can help.

  • Profile Image
    Cecile_A
    Answered on July 28, 2021 at 10:59 AM

    Hello there,

    Thank you for contacting support.

     The problem I have is this. If they select "No" and go to the end of the form, I would like the submit button to display " sorry, this form cannot be processed as you have not given your consent", and to be redirected to my "Help" page. 

    You may redirect user to a different page. See guide below to know how.

    Guide: Change-thank-you-page-url-based-on-a-condition

    However, I would suggest that you show the message "sorry, this form cannot be processed as you have not given your consent" along with the link to your help page and hide the submit button instead.

    Demo:

    1627484027_61016f7bbb328_8.gif

    Condition:

    1627484070_61016fa6c8ad0_11.png

    . But if they have selected "Yes" and filled in the form I want the submit button to say " Thanks, your form has been submitted" and then close the form.

    Once submitted, your form will be redirected to a thank you page. You may edit your thank you page message to your liking.

    Guide: Setting-up-the-thank-you-page

    Should you have further inquiries, kindly let us know.

  • Profile Image
    davidcundall
    Answered on July 28, 2021 at 11:33 AM
    Wow! Fantastic. Thank you so much for your help 👍😊
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