Removing Jotform embedded in Safari

  • Profile Image
    Karen Shapiro 
    Asked on September 23, 2021 at 10:24 AM

    Hello,

    I was sent a form to fill out on Jotform a couple of months ago and it is embedded Safari. I've been trying to remove it to no avail. If I knew this would happen I wouldn't have filled out the form.

    Please let me know how I can remove it.

    I do not know how to code.

    Thank you!

    Karen Shapiro

  • Profile Image
    VincentJay
    Answered on September 23, 2021 at 06:35 PM

    Hello,

    Are you asking how to remove the embedded form? If yes, please share the website link where the form is embedded so we can check it.

    We'll wait for your response.

  • Profile Image
    Karen Shapiro 
    Answered on September 24, 2021 at 08:22 AM
    https://eu-submit.jotform.com/submit/210727909165359#
    Attached is a screenshot in case it helps.
    Thank you!
    ...
  • Profile Image
    VincentJay
    Answered on September 24, 2021 at 11:47 AM

    Hi,

    If you're sharing a screenshot, unfortunately, we cannot see it. To post a screenshot here in the support page, please follow this guide: https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum/

    We'll wait for your response. Thank you!

  • Profile Image
    Karen Shapiro 
    Answered on September 24, 2021 at 01:00 PM
    I hope you received the new message with the image. It didn't seem to go
    anywhere when I clicked on the orange post this call to action button.
    ...
  • Profile Image
    VincentJay
    Answered on September 24, 2021 at 05:23 PM

    Hello,

    This is the only message that we received:

    1632518463_614e413f6bd55_ac24csac.png

    Please follow this guide:

    1. Open this link: https://www.jotform.com/answers/3375133
    2. Click the add image and then reply to us again.
    3. Please make sure that it is an image (jpeg, jpg, gif, png)

    1632518520_614e4178c4b17_ac132casca.png

    We'll wait for your response. Thank you!

  • Profile Image
    Karen Shapiro 
    Answered on September 24, 2021 at 05:54 PM

    1632520422_614e48e6a05e6_Screen Shot 202

  • Profile Image
    VincentJay
    Answered on September 24, 2021 at 07:05 PM

    The error message means that there are incomplete fields. You need to finish all form fields before submitting the form.

    May I know what do you want to remove? You can click the "Go Back" link to complete or finish the form. You can also open the form to fill it out again. Here's the link: https://www.jotform.com/form/210727909165359

    Is that what you're trying to ask?

  • Profile Image
    Karen Shapiro 
    Answered on September 25, 2021 at 08:44 AM
    No it’s not. I filled out the form long ago. I sent you the link and photo to show you what I’ve been left with. There is nothing to fill out. The message is all there is when I click on the tab and the tab is there permanently. I cannot remove the tab.
    How to I remove the tab &/or any connection to jotform?
    I cannot find it on my computer anywhere.
    Thanks.
    Sent from my iPad
    ...
  • Profile Image
    VincentJay
    Answered on September 25, 2021 at 03:01 PM

    If you want to remove it from your Safari browser, please check your bookmark and delete it. You can follow this guide: https://support.apple.com/en-ph/guide/safari/ibrw708a7101/mac

    Is that what you're trying to ask?

    1632596498_614f72129c79b_ac51sacxcv.png

  • Profile Image
    Karen Shapiro 
    Answered on September 26, 2021 at 12:22 PM
    Thanks but I followed the instructions and there is no bookmark for this.
    Any other suggestions?
    ...
  • Profile Image
    VincentJay
    Answered on September 26, 2021 at 04:22 PM

    Thank you for trying.

    Sorry for the inconvenience.

    I don't have a Safari Browser at the moment to test it, could you please check your Favorites and check if you can see if there's any Form Name Title or Jotform related? Here's a guide:

    Go to Bookmarks -> Favourites and then edit your Favourites.

    Let us know how it goes.

  • Profile Image
    VincentJay
    Answered on September 27, 2021 at 12:57 PM

    Hello,

    According to my colleague, it is a Pinned tab. To remove it, please follow the screenshot guide:

    1632761793_6151f7c13dc22_ava232cs.png

    You can also check this guide: https://www.macrumors.com/how-to/pin-tabs-safari-browser-mac/