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airitpurchasesAsked on October 12, 2021 at 3:08 PM
Hello,
I am trying to renew license for the user Loliver_Maher, kgagliano@mahernet.com can I have a quote?
thank you,
Adele
832-215-0771
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Jovanne JotForm SupportReplied on October 12, 2021 at 6:29 PM
Hi Adele, thank you for contacting support.
As per checking, the email address provided has an active Bronze plan subscription that will expire on the 19th of November, 2021. Please note that subscriptions are charged to the linked account when the last payment subscription expires. If you wish to upgrade your account to higher plans, you may try viewing this guide below:
GUIDE: how-to-upgrade-my-account
I hope this helps.
Thank you.
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airitpurchasesReplied on November 9, 2021 at 1:40 PM
So basically , the account is set to renew automatically? if so, how can I review the financial info to make sure it is correct.
thank you,
Adele
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Jovanne JotForm SupportReplied on November 9, 2021 at 4:08 PM
Hi Adele,
You may check your invoices to know more about the payments you have made with Jotform. You may view this guide below to know more:
GUIDE: how-to-check-invoices
I hope this helps.
Thank you.