Move Form and Data Table to new account

  • Profile Image
    TEP_HR
    Asked on November 03, 2021 at 11:13 AM

    Hi,


    I am trying to move the HIPAA form and data from info@tepcharter.org account


    Form + Data for: "The Equity Project Charter School - Covid-19 Vaccination Status" 169 submissions, and should be a favorited form


    Into HR@tepcharter.org account!


    Best,

    Yami

  • Profile Image
    Rosa_C
    Answered on November 03, 2021 at 01:50 PM

    Hi Yami,

    Thanks for reaching out to us!

    Due to HIPAA compliance, forms in the HIPAA-enabled account can not be transferred to another account. This is only possible when HIPAA is disabled, which is not recommended as it involves data decryption and that is a complicated process.

    However, you can clone the form into your HIPAA-enabled account following the guide below.

    How-to-clone-an-existing-form-from-a-url

    After cloning, you can export exiting submissions from the original form to the cloned one following the guide below.

    Import-app-easily-import-your-excel-or-csv-data-into-jotform

    If you still want to transfer your forms, the only option available to solve this problem is to disable HIPAA in your account. Once HIPAA is disabled in your account, we will transfer the forms to another account. After the forms are transferred, you can then upgrade your account again to HIPAA compliance. You can disable HIPAA from your account data page: https://www.jotform.com/myaccount/data

    Hope this helps.

    Do get back to us if you have any questions.

    Should you have any further inquiries, we will be more than happy to help.

  • Profile Image
    TEP_HR
    Answered on November 03, 2021 at 02:34 PM

    Hi Rosa,

    I have tried to make a copy of the form using the exisiting url and it is giving me a difficult time doing so. A "you are unauthorized to do so" message keeps comes up, the form is also a HIPAA form, could this be the reason why? Is there another way to duplicate this form to the new hr@tepcharter.org account?


  • Profile Image
    Basil_A
    Answered on November 03, 2021 at 03:12 PM

    Hi,

    It is not possible to clone it directly either, but we can create our clone and you can copy our clone.

    Please attempt to clone the form below:

    https://form.jotform.com/213065697441964

    Please let us know if you require any further assistance.

  • Profile Image
    TEP_HR
    Answered on November 05, 2021 at 03:30 PM

    Hi,

    When I go in to try and import data i get this pop up through the app


    1636140605_6185863d85c32_

  • Profile Image
    Basil_A
    Answered on November 05, 2021 at 04:05 PM

    Hi,

    Can you please attempt importing the data from your tables page by following the steps below?

    1636142597_61858e05bacbb_chrome_4nmBX0VW

    1636142605_61858e0d0b3a5_chrome_mIFg4lsG

    1636142579_61858df345aed_chrome_V94s0TIG

    Please let us know if you require any further assistance.