Product changes not saving

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    ticaleather
    Asked on November 09, 2021 at 10:24 AM

    I don't know what is happening, but items on the list for the microsite Milwaukee CC keeps disappearing. I typed the necessary updates in a field and then it disappears on the page. It is only viewable on the right panel. I also saved it one time and it didn't save. I don't know what to do. I am not html savvy.

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    parker
    Answered on November 09, 2021 at 12:09 PM

    Hello,

    Is the issue that updates are not reflecting on your embedded website or they are not saving in the builder after hitting save? If it's in the builder that it's not saving, can you try logging out and back in using a different browser to see if that works preferably in incognito/private session? I tried making a small change and then reverted it on your form and it updated in the builder just fine.

    I have also cleared your form cache as well to see if that might have been affecting you.

    Let us know if those don't work and if it's still not saving try taking a picture of the console log after clicking save and it not updating.

    https://www.jotform.com/help/453-how-to-get-a-console-report-from-most-common-browsers/

    https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum/

  • Profile Image
    ticaleather
    Answered on November 09, 2021 at 12:22 PM
    It's working now, but I closed out multiple time and also turned my
    computer off. This did nothing. Somehow it is working now.
    ...