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Linda HillhouseAsked on November 30, 2021 at 5:34 AM
Hi
I messaged last week as wished to change the company billing for ChemTech Consultancy from annual to monthly and didn't receive a reply and annual has just been charged. Can this be amended to monthly billing please?
Thanks.
Linda Hillhouse
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Kenneth JotForm SupportReplied on November 30, 2021 at 6:53 AM
Thank you for reaching support,
To change the Payment schedule, downgrade back to free: https://www.jotform.com/help/341-how-to-cancel-a-subscription-and-downgrade-back-to-free/.
Then upgrade the account with the right payment schedule: https://www.jotform.com/help/331-how-to-upgrade-my-account/
Let us know if you have any further questions.
Best.