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nicholasmukwayaAsked on December 6, 2021 at 5:43 AM
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enterprisesupportteamReplied on December 6, 2021 at 6:32 AM
Dear nicholasmukwaya,
Thank you for your email.
I hope you are well.
Here are some help centre guides which further explains the process of what you are trying to achieve.
https://www.jotform.com/help/220-how-to-create-a-lightbox-form/
https://www.jotform.com/help/203-how-to-auto-popup-a-lightbox-form/
I hope this helps.
If there is anything else you would like help with please let me know.
Kind regards,
Francis
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nicholasmukwayaReplied on December 6, 2021 at 8:55 AM
Hello Francis,
thanks for the feedback.
though i have already created the form https://www.jotform.com/213391942405555
i have also downloaded the source code and hosted it on my local pc.
am trying to call this locally hosted form in the light-box pop up
the light box displays but the form doesn't appear.
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Maria_SReplied on December 6, 2021 at 9:21 AM
Hi there,
I'm currently checking on this and will get back to you right after I have the information.
Hoping for your kind understanding.
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Maria_SReplied on December 6, 2021 at 9:28 AM
Hi there,
Thank you for patiently waiting.
I would like to clarify further by asking you if you are using localhost at the same time using 3rd party publishing platforms? If so, what platform are you using?
Can you try using an iFrame instead? Here's how:
1. Click PUBLISH at the top of your Form Builder.
2. Go to the EMBED.
3. Select the IFRAME embed option.
4. Lastly, click the COPY CODE button to copy the codes.
Hope this helps!Reference guide: Which Form Embed Code Should I Use
Getting the Form iFrame Code -
nicholasmukwayaReplied on December 7, 2021 at 12:45 AM
Hello Maria,
i appreciate your feedback.
am not using any 3rd party publishing platforms.
the best solution is lightbox than iframes, it will be really god if there is a way i can achieve it using light box
thanks
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Rehan Support Team LeadReplied on December 7, 2021 at 1:09 AM
Greetings,
Kindly note that JotForm can not be hosted locally. After downloading the source code you can customize the form as per your requirement however, it will still be hosted on our servers.
Should you have any questions then please let us know.
Thanks