Subscription Upgrade Question

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    RACDST_FORMS
    Asked on January 02, 2022 at 12:23 PM

    My current Bronze subscription ends June 2022. If I update to the Silver subscription, does the Bronze end immediately and Silver starts this month (Jan 2022) and ends Jan 2023)?


    Thank You,

    Vanessa Evans

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    Dragana_R
    Answered on January 02, 2022 at 02:39 PM

    Hi, Vanessa!

    Thank you for reaching out to us.

    "If I update to the Silver subscription, does the Bronze end immediately and Silver starts this month (Jan 2022) and ends Jan 2023?"

    Yes. If you upgrade your account from Bronze Yearly to Silver Yearly this month, it will last until January 2023.

    Related guides:

    https://www.jotform.com/help/331-how-to-upgrade-my-account/

    https://www.jotform.com/help/408-understanding-your-account-usage-and-limits/

    Let us know if you have any additional questions or need further assistance.