Cloning Forms Not Working on Firefox

Hi,

I am trying to clone this form for a new project to save time, but whenever I try to clone it on Firefox, it doesn't work. I tried following the User Guide instructions here, but when using the first method, nothing happens (Animation 1). When using the second method I get an error message (Animation 2). This process does work on Microsoft Edge, so I'm not sure what exactly is broken. I'll also mention that the form in question is being used in a JotForm app, not sure if that matters.

Any help on fixing this would be greatly appreciated!

Chris

Hello Chris,

Thanks for bringing this to our attention!

Looks like this is an isolated issue using Mozilla Firefox. I'd recommend clearing cache on your form and Firefox. In the meantime, you may use Microsoft Edge or Google Chrome Browser.

Here are some links to guide you:

https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

https://www.jotform.com/help/229-how-to-clear-your-form-cache/

Please let us know if clearing cache on your Firefox will work

Cheers,

@Angelo, clearing the cache (CTRL+F5) fixed it, thanks for the tip!

It's my pleasure to help!