The forms are not showing the questions asked.

  • Sylvia_Johnson
    Asked on January 11, 2022 at 11:55 AM

    I have 2-issues.

    1. My forms are not showing the questions asked only the response to the questions. The recipients are receiving the same.
    2. I requested that all info remains on one page but the signature is on a separate page.
    3. is there a better way to capture a signature, can it be typed in.

    Please provide instructions on how to fix these issues.

    Thank you,


    Sylvia





    Jotform Thread 3658344 Screenshot
  • roneet
    Replied on January 11, 2022 at 12:39 PM

    1) Could you create a new notification email to see if the fields get updated on the new email?

    https://www.jotform.com/help/25-setting-up-email-notifications/

    2) Do you want to print all the answers? Did you check the PDF document?

    https://www.jotform.com/help/555-applying-form-submission-data-into-a-pdf-document/

    3) Do you want to capture the signature in a PDF Document?

    Looking forward to your response.

    Thanks.