Report Sharing: Open the link without having to sign up

  • eascarpenters
    Asked on January 13, 2022 at 9:45 AM
    Also, regarding Sharing, I used to be able to just send a link to ANYONE and they are able to open up the link without having to "sign up" for anything. Now it's asking my user to "sign up" for either Google, Facebook or with their email. How can I share the report by simply using a link without my user having to sign up?
  • Jovanne JotForm Support
    Replied on January 13, 2022 at 9:57 AM

    Hi,

    Be sure to set the report access to public.

    GUIDE: https://www.jotform.com/help/826-how-to-share-the-visual-report/

    1642085847 61e03dd741d68  Screenshot 10

    Please check and let us know if you have further questions.

  • eascarpenters
    Replied on January 13, 2022 at 10:20 AM

    That doesn't answer my question! I want to share it WITHOUT them having to sign up!



    This is the part I have an issue with:

    1642087196 61e0431cceaab  Screenshot 10

    How can I share without them having to sign up?

  • Cecile JotForm Support
    Replied on January 13, 2022 at 10:25 AM

    Hi,

    Kindly go to your account settings (https://www.jotform.com/myaccount/settings) and uncheck require login to see submissions.

    1642002690 61def902575b6 5 Screenshot 10

    Give it a try and let us know how it goes.

    Thank you.

  • eascarpenters
    Replied on January 13, 2022 at 10:29 AM

    Upon going there, it was already unchecked.

  • VincentJay
    Replied on January 13, 2022 at 10:44 AM

    Please check the Report Settings page and change the status to Public. Here's a screenshot:

    1642088643 61e048c3e73c6 ac1324se Screenshot 10

    After that, please test the form again and let us know if the issue still persists. If you set it to Private, the user needs to create a Jotform account to open it.

  • eascarpenters
    Replied on January 13, 2022 at 11:22 AM

    OK, it works now. I had done that before (exactly as you described) and it wasn't working but now it is.

    Thanks,

    Alissa